TTBS Smartflo to boost Enterprise Cloud Communication Businesses can now communicate smartly anywhere anytime with advanced Cloud Communication Suite. Smartflo offers sophisticated convergence of digital connectivity, business intelligence and productivity- Mannu Singh, Vice President, Tata Teleservices To address the burgeoning demand of hybrid work force for cloud technologies to sustain their business continuity and growth, TTBS has recently introduced Smartflo, a comprehensive and advanced cloud communication suite. Tata Tele Business Services , (TTBS), Indias leading technology enabler, is at the forefront of digitization of enterprises with its largest portfolio of cloud hosted collaboration and connectivity solutions to make them future ready. In an exclusive chat with us, Mr. Mannu Singh, Vice President, Tata Teleservices talks in detail about Smartflo and its benefits for the Small and Medium Businesses (SMBs) and Large Enterprises. Smartflo, is an ultra-flexible future-ready cloud communication suite that has been innovatively designed to support todays hybrid work culture. It allows uninterrupted connectivity between all stakeholders, internally within employees and externally with customers and vendors across platforms of voice and data. Smartflo truly defines our vision of product innovation that empowers the enterprises to do big. Smartflo optimizes connectivity, helps build operational resilience and enables businesses to deliver better customer experiences across channels. With its comprehensive and advance features, the solution is well equipped to fulfil the emerging needs of both SMBS and large enterprises. With increasing number of businesses looking at cloud-based platforms to engage with customers, Tata Tele Business Services is well positioned to seize this large and emerging opportunity. How will Smartflo address the specific Cloud Communication needs of the SMEs and enterprises? Businesses are constantly re-imagining operating models and working environments and are engaging in multiple activities via multiple devices. Connectivity with the ecosystem is assumed to be ON 24/7 x 365 and there is an emerging need for solutions which are flexible and enable operations beyond boundaries. Smartflo suitably addresses these requirements and enables the businesses to strengthen their engagement with its customers through seamless communication, anytime and anywhere. It allows business minds to go farther from their cubicles, to work better from anywhere they choose to. The setup is quick with zero installation charges and no capex investment. Smartflo comes with an uptime guarantee of 99.5% backed by TTBS 24X7 managed service capabilities and trust, ensuring uninterrupted business continuity. Smartflo suite of solutions combine an uninterrupted flow of business communication with intelligent call routing and monitoring. Not only this, but it also offers on-demand scalability, which allows businesses to adapt quickly to changing business conditions. Smartflo comes with enterprise-grade security and reliability.
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